Never stop discovering - even without a data connection.
No mobile data? WiFi down? We all lose connection now and then, but you never need to stop Shazaming. Here’s how it works.
I have no connection - what now?
Just open the app and tap the Shazam button as usual. A digital fingerprint of the audio will be created and stored on the app. You’ll also see a pop-up message telling you that you’re offline, and that we’ll try again when you’re next connected to the internet.
When you next have a stable internet connection, Shazam will automatically look for a match for you. If successful, your new discoveries will be added to the My Shazam section of your phone. You will see a badge in the My Shazam icon indicating the number of Shazams found.
My pending tags have disappeared - what happened?
If Shazam wasn’t able to find a match for your pending tags, they’ll automatically be deleted from your phone. There are two main reasons why this might happen:
- We weren’t able to find a match - our database has millions of songs, but some might slip through the net now and then.
- The digital fingerprint taken was of a low quality. For example, the volume was too low or there was too much background noise. This makes it hard for Shazam to find an exact match, even if the song is in our database.