What happens when I Shazam a song?
Your discovery is saved in the ‘My Shazam’ section of the app.
What if I delete Shazam from my phone?
If you signed in through Facebook, or created a Shazam account using your email address, all of your Shazams are saved to your account and at www.shazam.com/myshazam. If you didn’t, they’re lost forever.
I didn’t sign into Facebook or create a Shazam account - can you find my Shazams for me?
Unfortunately not. Once your Shazams have been deleted, they’re gone for good.
How can I save my Shazams?
Sign into Facebook or set up an email account in the settings menu of the app. We’ll save all your Shazams to your account and online at www.shazam.com/myshazam and we’ll never post to your wall without permission. Promise.
Alternatively, create a Shazam account using your email address so that your Shazams are also saved on your device or our website. Find out more about creating a Shazam account here: http://bit.ly/1LkhWel
Can I save my Shazams to more than one account?
Shazams can only be saved to one account. If you change the Shazam account you're using, any Shazams you've previously saved to a different account won't be saved to your new account as well.
I’ve bought a new phone. Will my Shazams automatically sync across from my old phone if I sign into my Shazam account?
Yes, simply create a log in to keep your Shazams safe. From there, we’ll back up all your Shazams to your new account, where they’ll always be waiting.
I’ve just downloaded Encore - will my Shazams transfer across from the free app?
If you're signed into the same Shazam account on both the free app and Encore, all of your Shazams will be stored together on our account and our website.